Cambrian Network Inc. – Privacy Policy
Effective date: Aug 12, 2026
1. Introduction
Cambrian Network Inc. (“Cambrian,” “we,” “our,” or “us”) provides data and software services, including our website, documentation, API endpoints, developer tools, support channels, Discord community, and related social or product channels (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect information in connection with the Services. We aim to collect only the information reasonably necessary to operate, secure, improve, and support the Services.
We do not sell personal data.
2. Information We Collect
We may collect the following categories of information:
A. Information generated through use of the Services
• Queries, prompts, requests, and outputs, including parameters submitted to the API or other Cambrian tools
• Operational and usage logs, such as timestamps, request counts, rate-limit events, and related service diagnostics
• Technical and authentication records, such as API keys, account identifiers, authentication events, and security-related metadata
B. Account, billing, and subscription information
• Account registration and profile information you provide to access the Services
• Billing and subscription information, such as customer name, email address, plan, subscription status, invoices, and transaction-related records
• Payment-related information processed through our payment processor
Cambrian uses Stripe to host payment interfaces and process billing and subscription transactions. Cambrian does not store full payment card details or other sensitive payment information in its own databases.
C. Support, communications, and marketing information
• Customer support communications, including emails, support tickets, and related correspondence
• Newsletter and mailing list sign-up information
• Business contact and sales lead information that you provide to us or that we manually add to internal CRM tools in the course of business development and customer relationship management
D. Authentication and sign-in information
If you sign in using a third-party identity provider, we may receive single sign-on and authentication metadata, such as your name, email address, account identifier, and login event details.
E. Analytics, cookies, and similar technologies
We may collect information through cookies, local storage, pixels, analytics tags, and similar technologies used for:
• site functionality,
• consent preferences,
• authentication/session continuity,
• product analytics,
• service performance measurement, and
• aggregate usage reporting.
F. Information you choose to provide
If you include personal information in a query, message, support request, form submission, or other communication, we will receive that information. Please do not submit sensitive personal information unless it is necessary and appropriate for the relevant interaction.
3. Information from Other Sources
We may receive information from third parties that help us operate the Services.
A. Service providers
We use vendors to provide infrastructure, communications, billing, authentication, analytics, support, consent management, and related operational services.
B. Third-party and public data sources used in products
Certain Cambrian products or endpoints, including Deep42-related endpoints, may incorporate or rely on data from third-party or public sources, including:
• X/Twitter-related data obtained through providers such as getxapi,
• pricing and market data obtained from providers such as CoinGecko, and
• tweet scoring or related model-based processing performed using tools such as Gemini.
These third-party/public data sources may contribute to outputs, analytics, scoring, or derived product functionality.
4. How We Use Information
We may use information to:
• provide, maintain, and operate the Services;
• authenticate users and secure accounts;
• process subscriptions, payments, and account administration;
• provide customer service and respond to inquiries;
• send service-related messages, receipts, confirmations, and support communications;
• send newsletters or other marketing communications where permitted by law and subject to applicable opt-out rights;
• monitor performance, debug issues, prevent abuse, enforce terms, and protect rights;
• analyze and improve the Services, features, documentation, and user experience; and
• comply with legal obligations and internal recordkeeping needs.
We may also generate aggregated or de-identified information for service improvement, analytics, benchmarking, security, and operational reporting.
5. How We Share Information
We may disclose information in the following circumstances:
A. Service providers and processors
We may share information with vendors that provide services on our behalf, including providers that support:
• email delivery,
• billing and subscription management,
• payment processing,
• customer support,
• authentication and sign-in,
• cloud hosting and infrastructure,
• analytics,
• cookie consent and preference management,
• newsletter distribution, and
• customer relationship management.
Examples of providers currently used or contemplated include:
• Postmark for transactional email delivery,
• Stripe for payments, billing, and subscriptions,
• Help Scout for customer support,
• Google for single sign-on,
• Google Cloud for infrastructure hosting,
• Beehiiv for newsletters,
• Google Analytics for website analytics,
• cookie/consent tools used to manage website consent preferences, and
• HubSpot for internal CRM and sales pipeline management.
We disclose only the information reasonably necessary for those providers to perform services for us, subject to contractual or operational restrictions as applicable.
B. Affiliates and business transfers
We may disclose information to affiliates or in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, subject to applicable law.
C. Legal, security, and compliance disclosures
We may disclose information where reasonably necessary to:
• comply with applicable law, legal process, or governmental request;
• enforce our terms or other agreements;
• investigate fraud, abuse, or security incidents; or
• protect the rights, property, safety, and integrity of Cambrian, our users, or others.
6. Additional Notes on Third-Party Providers and Data Sources
Cambrian uses Strapi as a content management tool for certain website or blog content. Cambrian does not intentionally share customer data with Strapi.
Cambrian also uses third-party/public data providers in connection with Deep42 endpoints. Cambrian does not intentionally share customer data with those Deep42 third-party/public data providers solely because a customer uses the relevant endpoint, except to the extent a user directly submits information to or through an integrated feature that inherently requires such processing.
7. Cookies, Local Storage, and Analytics
Cambrian uses cookies, local storage, and similar technologies for essential site and product functions and, where enabled, for analytics and performance measurement.
These technologies may be used to:
• remember session or sign-in state,
• preserve user or consent preferences,
• measure website or app performance,
• understand usage patterns, and
• improve navigation, product design, and support.
Cambrian currently uses Google Analytics on its website and may also use analytics tools within the application experience.
Cambrian also uses a cookie consent mechanism to help manage consent choices where applicable. You can adjust browser settings or applicable consent preferences to limit certain cookies, although some parts of the Services may not function properly without essential technologies.
8. Data Retention
Cambrian retains information for as long as reasonably necessary to:
• provide and maintain the Services,
• manage subscriptions and business records,
• support security and fraud prevention,
• comply with legal obligations,
• resolve disputes, and
• enforce agreements.
Where required by law, Cambrian will honor valid deletion requests, subject to applicable exceptions.
9. Security
Cambrian uses commercially reasonable technical, administrative, and organizational safeguards designed to protect information, including measures relating to access controls, secure infrastructure, and encryption in transit where appropriate.
No method of transmission or storage is completely secure, and Cambrian cannot guarantee absolute security.
10. International Data Transfers
Cambrian is based in the United States and may process information in the United States and other jurisdictions where Cambrian or its service providers operate.
Where required by applicable law, Cambrian will use appropriate safeguards for cross-border transfers of personal information.
11. Your Rights and Choices
Depending on your location, you may have rights to:
• request access to personal information,
• request correction of inaccurate information,
• request deletion of personal information,
• object to or restrict certain processing,
• request data portability, and
• opt out of certain marketing communications.
Cambrian will not discriminate against you for exercising privacy rights granted by law.
To exercise applicable privacy rights or make a privacy-related request, contact: privacy@cambrian.org
Cambrian may need to verify your identity before fulfilling certain requests.
12. Children’s Privacy
The Services are not directed to children under 13, and Cambrian does not knowingly collect personal information from children under 13 through the Services. If you believe a child has provided personal information to Cambrian, please contact us so that we can take appropriate steps.
13. Third-Party Platforms
If you interact with Cambrian through third-party platforms such as Discord, X, or similar services, those platforms may collect and process information under their own terms and privacy policies. Cambrian does not control those third-party practices.
If you use blockchain-based payment or transaction functionality, related wallet addresses, public keys, transaction records, and onchain metadata may be publicly visible and may persist indefinitely.
14. Changes to This Privacy Policy
Cambrian may update this Privacy Policy from time to time. If we do, we will post the updated version and revise the effective date above. Material changes will take effect as stated in the updated policy.
15. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, you may contact Cambrian at:
privacy@cambrian.org